Reviews
Michael H.
This company stands behind their work even after 5 years.I have done electrical contractor work for them for years. I have a customer that I have done multiple jobs for including the gate SGA installed over 5 years ago.She called them 6 or 7 months age for additional remotes for the access gate.Apparently when SGA's crew was there either "she" the customer had a bad day or their crew did but she wasn't satisfied with them. When the gate wasn't working properly, she called me because she had lost trust in SGA.I made 1 call to Duke and told him of the situation. He didn't hesitate one minute. He went out there the next day and completely fixed the problems with the gate and didn't even charge her. What awesome customer service. 10 ⭐️service.Thanks Duke
Response from the owner: Thanks Michael. Appreciate your comments.
Jenny R.
We had some trouble getting equipment and with scheduling. Today Cameron returned to install a security box. He not only does exceptional work but makes sure customers are knowledgeably about batteryβs, warning lights, and operational codes. We were very pleased with his skill and ability today.
Joshua M.
Highly recomended company!Friendly and responsive office staff.Answered all of my many questions.Got back to me each amd every time they said they would.Kameren, the field service technitian, was Awsome! He went above and beyond to complete the assigned work AND leave my gate and opener in much better condition than he found it as well.
Response from the owner: Thank you Joshua for taking time to give us feedback. Glad you had a great experience at Security Gate and Access, LLC. Our goal is to have happy customers like you. We appreciate you and your business. Feel free to reach out to us anytime. Again, thank you so much for taking time to leave us a review.
Sean S.
Our neighborhood had a 20 year old gate that was in need of an upgrade in terms of technology and mechanical improvements. the support we received getting our neighborhood gate as good as new was exceptional.SGA was a true partner and I am so glad we found them to do the job. There were alot of unseen issues with our 20 year old gate, but they communicated them perfectly and helped us solve the problem for good.Shoutout to Nathan, Trudy, Duke, Julieta and Eric!Highly recommend Security Gate and Access!
Traecy M.
We used SGA to replace and repair an automatic gate for our neighborhood. From start to finish, they were very responsive and showed a high level of professionalism. Due to Covid and unforeseen complications, this job took a while to complete. However, during that time, SGA and their masonry contractor never made us feel as though we had slipped through the cracks. Special thanks to David, Trudy & Casey who were instrumental in getting our job complete.
Shana G.
I work for a company that had our gate installed by Nathan who was extremely professional and just a joy of a person. The chain to our gate had to be repaired and they explained they would have a technician out in a couple days which is still a pretty quick response time. It was even quicker to our surprise when we saw Nathan walking up! He was here to fix our gate a day early and went out of his way to make sure we were taken care of. All our customers really liked him and his sparkling personality. He explained everything and the gate ended up being even better than before! He did a fantastic job and I couldn't recommend anyone more. Definitely Five Star service!
Response from the owner: Thank you Shana!In such hectic times it's great to know you took the time to write a great review!We work hard to get our customers the help they need as soon as possible!We hope your holidays are spectacular!
Luis G.
Great company
Response from the owner: Thank You Luis!
ERICH M.
Great people. If you have a fence need you should these folks a call I highly recommendOld Baron out and about
Kelby B.
I would highly recommend Security Gate and Access LLC! They originally installed my gate about 4 years ago, and it has worked great! This last year there was a series of weird/abnormal glitches that took place with my gate over a period of about 7 months. (more just unlucky situations). They showed complete dedication in trying to get it fixed, and finally solving the mystery after all of that time! I have appreciated their diligence and customer service in getting this problem finally resolved!
tony C.
My company hired SGA to repair the barrier arms on our gate system after someone hit them with their vehicle. I am very pleased with the service they provided! Nathan, their technician, was very helpful and ensured that the job was completed in a diligent and professional manner. We will definitely use them again.
Response from the owner: Tony, thank you for the feedback! Looking forward to working with you in the future.
Melissa J.
EXCELLENT SERVICE/COMPANY! From the initial call to the billing, I couldn't be happier! Casey arrived before scheduled time which was perfect. He was professional and truly knew everything about my security gate. He explained every step of the maintenance, making notes for future inspections. I highly recommend this company! Super staff - quick scheduling and service!
Arti O.
I wish all businesses and especially small business were like SGA! As they say it starts from the top - Mike's professionalism and always want to take care of the customers filters in the entire SGA organization. I have always had a great customer experience working with the office staff and the field. I had my gate installed couple years ago and couple times I have had a problem, they have always been very responsive and even on a weekend!. Thank you Mike and the entire SGA team for great work and support.
John R.
I've been around and aware of security gate for the past 15 years since their inception. I find their owners and estimators be highly skilled and quite knowledgeable in their field. Their technicians are licensed by the state and and are trained and certified to national industrial standards. I would highly recommend them for any job weather residential or commercial no matter how big or how small.
Jacob D.
Mike does a great job making sure every detail is taken care of and that the customer is always happy.
Response from the owner: He tworks very hard to make sure everything is correct and you, and other customers to make all parts of the job are right!
Gerry M.
Very helpful when I stopped to get a rough estimate for a entrance gate. However they are very expensive since all components of the gate and fencing are custom built.
Bonne H.
If I could give the team at SGA more stars, I'd do it.We had one of those gate projects that we all just hate. Multiple delays and product problems for seven+ months..... nobody's fault, just stuff.SGA hung in delightfully while we all just walked it through together. SGA took care of all the issues and we actually ended up with an even better gate!I would recommend them unconditionally to anyone looking for a great security gate.
Dan L.
I called numerous gate companies and the only one to even call me back was SGA. They called me back right away, scheduled an appointment very quickly and solved the problem immediately, all with a fair price! After the service call they even called to follow-up to ensure everything was satisfactory. This is what doing business should look like.
West Coast Self Storage M.
Justin did a great job fixing our gate at our facility! will be doing business with SGA again Thanks Justin!! π
Miranda T.
Justin is awesome. I've worked with him twice now at one of our storage properties. He explains what wrong and get's it fixed in a timely manner so we can continue to provide our customers with exceptional security. We recommend them to our other locations in the area as well.
Richard S.
Our 20-year-old double leaf Electric gate stopped working, boo-hoo. After a good deal of research into other companies we contacted security gate and dealt with three different people including the owner. All three were prompt, efficient, quite pleasant and best of all we didn't feel we had been taken advantage of or paid too much.Hello,one year later now. Failure, failure,another boohoo because one of the two electric gate operators stopped working. However Security Gate and Access honored their warranty with prompt and friendly service. Hard to beat these guys in price and service. Yahoo.~Richard
Dalton P.
Justin and Terry were great and always made sure everything that needed to get done got done right.
Zack
Quality work and friendly service.
Anna S.
Hands down, this is the best company that we have ever worked with! From the amazing and prompt customer service that we received from Mike, to the installation of our gorgeous gate, these guys have not only met but exceeded ALL of our expectations. They are true to their word, no surprise 'fees' or up-cost to the project, we were extremely happy with our experience with them and would not hesitate to work with them or recommend them to our friends and family. Thanks guys for doing an awesome job on our gate!
Pam M.
Absolutely the best customer service, best gate, best employees. Would HIGHLY recommend them to anyone looking to install a security gate. Mike, Duke, and Dave were on time, on budget, and knowledgeable; taking their time with us, defining details, making it perfect. If I could give these guys 10 stars, I would. Cannot say enough good about them. Thank you. Thank you, guys.
Brow M.
SGA installed a 30 foot cantilevered gate for our community about two years ago. Not only is the gate operation extremely reliable, but their customer service is also prompt and professional. It's gratifying to find businesses that do what they say they're going to do, and show up when they say they'll be there. We couldn't be happier about our entire experience working with Mike Maggitti and his team at SGA.
John S.
These are absolutely the most accommodating and helpful people around, and they are also very skillful. In 2016, SGA completely rehabilitated our gate, which included fabricating a new swing arm and replacing the drive motor and controls. The work was done on time and within the agreed budget (which was about half the cost of a well-known competitor). SGA also took the time to show me how to operate the controller, which we appreciated when our power failed and we needed to open the gate manually. Today, "Duke" was on-site to perform annual maintenance. He fixed the alignment of the post, assured all mechanical and electronic parts were operating properly and even painted a few nicks on the frame. All of the personnel at SGA have a wonderfully helpful attitude, and are committed to making their customers happy.
SGA Team – Now that the final invoice is officially paid! I wanted to say thank you so much for all the support and help getting our neighborhood gate as good as new! You were a true partner and I am so glad we found you to do the job. There were a lot of unseen issues with our 20 year old gate, but you all communicated them perfectly and helped us solve the problem for good. Can’t thank you enough for all the hard work and collaboration.
Sean Santschi | Forest Canyon Heights